Dear Brian needs to fix his HP laptop, and he made his way to Alexandra Industrial Park to visit HP service centre. The laptop may no longer be under warranty, though a repair is worth the two to three years time that the laptop may endure when in good order again. Well, the issue for this fixing is a faulty hard-disk, and I, Brian, thank God that several hiccups to my laptop at other moment could be remedied by a rest and a restart.
Well, for now, Brian feels the love that corporate HP provides, an air-conditioned waiting time with mineral water, tea and coffee for buffet while waiting for the queue. There is even a computer terminal for the hitch-hiker computer avid. I just need the time to rest. When the time comes for me to visit the computer customer service officer, I told him my problem, and he is affable to attend to me in his customer oriented manner. I understand that in today's ongoing world, being busy is a common trend, and my customer service officer is feeling tired trying to adjust the system to my request. I gave him a few words of comfort from the heart, and he smiled simply. This is enough for him, who is tired, and for me, who is also exhausted. At the end of the transaction, after a fair understanding of the trade is done, he passed me a MacDonald ice cream coupon for goodwill. Such is the calling of kind words, for I am amply rewarded and heart-assured when I received this gesture of thanks. Sometimes, we may not realise the goodness that kind intention gives to us in return.
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